Money-Back Guarantee (Return Policy)
If you are not satisfied with your purchase for any reason,
Please return the item to:
Bible Charts and Maps c/o
Innovative Fulfillment Solutions
4346 Belgium Blvd.
Kansas City, MO 64150-1704
Include the name you ordered under, order number and the order date so we can process your refund promptly.
Shipping Packaging and Handling
Shipping and handling prices are quoted in US dollars. Orders are usually processed and shipped within 24 – 48 hours of receipt (Mon-Fri). Orders placed on a Friday or holiday will not ship until the next business day.
Tracking numbers will be provided for shipped orders. Please note that tracking information may not be immediately available, nor do all carriers offer tracking services.
We ship up to 4 charts per package
United States, Territories, APO’s, Hawaii and Alaska
|Media Mail||$4.95 per package|
Can take up to 14 days
|Priority Mail||$7.95 per package|
2-3 days on average
Canada – $21 for up to 4 charts
Other International – $34 for up to 4 charts.
We get it to your customs within 3-4 days but cannot guarantee how quickly your customs office will process it. Usually it is one or two days but it has been longer.
WHY SO MUCH FOR SHIPPING? Because the box is too long to ship using regular mail (we roll it so it has no creases) and it must go priority.
IS THERE ANY WAY TO SAVE? One way is to find a friend who’d also like one. We can ship up to four in the same box for the same shipping cost AND you can take advantage of the special offer price for two or more.
DUTY: We mark packages to Canada as Educational materials (because it is) so duty should not be charged but we cannot guarantee this.
We mark packages to the UK as Charts. Charts and Maps are not supposed to be charged duty. Again we cannot guarantee this as it depends on the individual agent processing your package. If you are charged duty you may want to dispute the charge based on the fact that it is a chart.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Bible Charts and Maps, LLC has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Shipments in the United States and it’s territories are shipped USPS.
International Shipments are shipped via DHL and delivered to and by your local post office once the package has cleared customs.